Cookie Policy

Our cookie policy and how we use them

This cookie policy is a template for Elemeno Ltd, company number 15541721, registered in England. Elemeno Ltd operates the Service under The Resume Parser branding. It should be checked against the cookies, SDKs, analytics tools, payment tools, and consent banner actually deployed on the live site.

1. Who we are

Elemeno Ltd is a company registered in England under company number 15541721. Elemeno Ltd operates the Service under The Resume Parser branding. In this policy, "Elemeno", "The Resume Parser", "we", "us", and "our" mean Elemeno Ltd.

This policy explains how we use cookies and similar technologies on our website, dashboard, documentation, API-related tools, and related services.

2. What cookies are

Cookies are small text files stored on your device by a website or application. Similar technologies include local storage, pixels, tags, SDKs, and device identifiers.

Cookies can be session cookies, which expire when you close your browser, or persistent cookies, which remain until they expire or you delete them.

Some cookies are set by us. Others are set by third parties that provide services such as authentication, payments, analytics, security, monitoring, or embedded content.

3. How we use cookies

We use cookies and similar technologies to operate the website and dashboard, keep you signed in, remember settings, protect accounts and API keys, prevent fraud and abuse, process subscriptions, understand performance, fix errors, and improve the Service.

We do not use cookies to store resume files, parsed CV content, API keys, or payment card numbers.

4. Strictly necessary cookies

Strictly necessary cookies are required for the website, dashboard, account, security, checkout, and consent features to work. They may be used for login sessions, CSRF protection, load balancing, rate limiting, account security, fraud prevention, and remembering your cookie choices.

Because these cookies are necessary, they are usually set without asking for consent. You can block them in your browser, but parts of the Service may not work correctly.

5. Preference cookies

Preference cookies remember choices such as language, region, theme, display settings, and cookie consent preferences.

These cookies help us provide a more consistent experience across visits.

6. Analytics and performance cookies

Analytics and performance cookies help us understand how visitors and customers use the website and Service, which pages are useful, how integrations are performing, and where errors occur.

Analytics data may include page views, referrers, device and browser details, approximate location derived from IP address, timestamps, and interaction events. We use this information in aggregated or pseudonymised form where possible.

Where required by law, analytics cookies are used only with your consent.

7. Security and abuse-prevention technologies

We may use cookies, device signals, IP address checks, captcha tools, and similar technologies to protect accounts, prevent automated abuse, detect suspicious activity, and secure API-related features.

These tools may process technical data about your browser, device, network, and interaction patterns.

8. Payment and subscription cookies

Our payment providers may set cookies or similar technologies to enable checkout, process payments, prevent fraud, manage invoices, and comply with payment security requirements.

Payment card numbers are processed by our payment provider and are not stored directly in our cookies.

9. Marketing cookies

We do not intend to use advertising or retargeting cookies unless they are disclosed in the cookie banner and enabled only where permitted by law.

If marketing cookies are added later, this policy and the consent controls should be updated before they are deployed.

10. Managing cookies

You can manage non-essential cookies through our cookie banner or preference centre where available.

You can also control cookies through your browser settings. Most browsers let you block cookies, delete cookies, or receive a warning before cookies are stored. Blocking cookies may affect website, dashboard, login, billing, and security features.

If you use multiple browsers or devices, you may need to set your preferences separately on each one.

11. Third-party providers

Third-party providers may include hosting, authentication, payment, analytics, monitoring, email, support, and security services. These providers may set their own cookies when their services are used.

The exact providers and cookies can change as we improve the Service. The live cookie banner, browser developer tools, and provider notices should be treated as the most current source for cookie-level details.

12. API requests

Normal server-to-server API requests do not rely on browser cookies. API authentication should use server-side credentials or API keys sent in secure headers, not cookies exposed in client-side code.

If you use the dashboard, documentation, demo tools, or browser-based integrations, cookies may be used to manage your session, preferences, security checks, and usage analytics.

13. Changes to this policy

We may update this policy as our website, Service, providers, cookies, or legal requirements change. Material changes will be reflected on this page and, where appropriate, in the cookie banner.