FAQ

Frequently asked questions about the platform

What is The Resume Parser?

The Resume Parser is a developer-first API that converts unstructured resume files (PDF, DOCX, images) into structured JSON data. We use advanced AI models to extract contact details, work experience, education, and skills with high accuracy.

How does the pricing work?

We operate on a transparent Pay-As-You-Go (PAYG) credit system. You purchase credit bundles (starting at $10) and use them as needed. A standard parse costs as little as 1 credit. There are no recurring monthly subscriptions, so you only pay for what you use.

Do you offer a free trial?

Yes! You can redeem a voucher WELCOME250 for 250 free credits to test our API. We also offer a public demo page where you can try parsing resumes without creating an account (subject to daily limits).

What file formats do you support?

We support a wide range of input formats including PDF, DOCX, TXT, RTF, and image formats like JPG and PNG. You can upload files directly, provide a URL, or send raw text.

How do you handle scanned or image-based resumes?

We offer multiple OCR (Optical Character Recognition) tiers. Our Algorithmic OCR is included in the base price. For more complex or low-quality scans, you can opt for our Standard or Premium OCR add-ons for superior extraction results.

What is Skills Normalization?

Our engine doesn't just extract text; it understands it. We map extracted skills to a standardized taxonomy of over 32,000 skills (based on Lightcast Open Skills). This ensures that "React.js", "ReactJS", and "React" are all normalized to a single standard skill, making your data clean and searchable.

Is my data secure?

Security is our top priority. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We are fully GDPR and CCPA compliant. By default, we retain parsed data for 7 days for free accounts and 30 days for paid accounts, but you can configure this or delete data immediately via API.

Do credits expire?

Yes, purchased credits expire 1 year from the date of purchase. We use a "first-in, first-out" method, so your oldest credits are always used first.

How can I integrate the parser?

We provide a simple, well-documented REST API. You can get started quickly with our Quickstart guides for Node.js and Python, or use our OpenAPI specification to generate a client for your preferred language.
If you have any questions, please contact us