FAQ

Frequently asked questions about resume parsing, plans, and integration

What is The Resume Parser?

The Resume Parser is a developer-first API that converts unstructured resume files (PDF, DOCX, images) into structured JSON data. We use advanced AI models to extract contact details, work experience, education, and skills with high accuracy.

How does the pricing work?

We offer two simple monthly subscription plans: Beginner ($10/mo, 500 credits) and Professional ($50/mo, 5,000 credits). Credits reset each billing cycle. Both plans include the same API surface and JSON schema — differences are in monthly volume and document page limits.

Do you offer a free trial?

We offer a public demo page where you can try parsing resumes without creating an account. Sign up to get started with a paid plan — contact us if you need a trial for evaluation purposes.

What file formats do you support?

We support PDF, DOCX, TXT, and image formats including JPG and PNG. You can upload files directly or provide a URL.

How do you handle scanned or image-based resumes?

We offer multiple OCR (Optical Character Recognition) tiers. Basic OCR is included in every parse. For more complex or low-quality scans, you can opt for Standard or Premium OCR add-ons for superior extraction results.

What is Skills Normalization?

Our engine doesn't just extract text; it understands it. We map extracted skills to a standardized taxonomy of over 32,000 skills (based on Lightcast Open Skills). This ensures that "React.js", "ReactJS", and "React" are all normalized to a single standard skill, making your data clean and searchable.

Is my data secure?

Security is our top priority. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We are fully GDPR and CCPA compliant. By default, we retain parsed data for 30 days, but you can configure this or delete data immediately via API.

Do credits expire?

Credits are included with your monthly subscription and reset at the start of each billing cycle. Unused credits do not roll over to the next month.

Can I change my plan?

Yes. You can upgrade or downgrade between Beginner and Professional at any time. Changes take effect at the start of your next billing cycle.

How can I integrate the parser?

We provide a simple, well-documented REST API. You can get started quickly with our Quickstart guides for Node.js and Python, or use our OpenAPI specification to generate a client for your preferred language.