Data Retention
How long we keep your data and how to delete it
Understand how long we retain your data and how to manage it.
Retention Periods
Parse Results
Free Tier: 7 days Paid Tiers: 30 days
Parse results include:
- Extracted JSON data
- Input file reference
- Processing metadata
- Timeline events
Input Files
Free Tier: 7 days Paid Tiers: 30 days
Original uploaded files are stored for:
- Re-processing requests
- Audit purposes
- Debugging failed parses
Account Data
Retained while account is active:
- User profile
- API keys
- Credit transactions
- Usage statistics
Logs
API logs: 90 days Audit logs: 1 year Error logs: 90 days
Automatic Deletion
Parse Data
After retention period expires:
- Parse results deleted from database
- Input files removed from storage
- Associated metadata purged
- Irreversible deletion
Failed Parses
Failed parse requests follow same retention policy:
- Error details retained for troubleshooting
- Input files deleted per retention period
Manual Deletion
Delete Individual Parses
From your dashboard:
- Navigate to Parse History
- Select parse request
- Click "Delete"
- Confirm deletion
Immediate permanent deletion regardless of retention period.
Delete All Data
Request account deletion:
- Navigate to Settings
- Click "Delete Account"
- Confirm with password
- All data deleted within 24 hours
Includes:
- All parse results
- All input files
- API keys (revoked)
- Account information
- Usage history
Data Export
Export Parse Results
Before deletion, export your data:
- Navigate to Parse History
- Select date range
- Click "Export JSON"
- Download complete dataset
Export includes:
- All parse results
- Metadata
- Timestamps
- Credit consumption
Bulk Export
Contact support for bulk exports:
- All historical parses
- Custom date ranges
- Specific data fields
- CSV or JSON format
Backup & Recovery
Our Backups
- Daily automated backups
- 30-day backup retention
- Disaster recovery tested quarterly
- Geographic redundancy
Your Responsibility
We recommend:
- Export critical data regularly
- Store exports securely
- Verify export completeness
- Test import procedures
Compliance
GDPR Rights
- Right to access: Export your data anytime
- Right to erasure: Delete account or individual parses
- Right to portability: Download JSON exports
- Right to rectification: Update profile information
CCPA Rights
- Access: View all collected data
- Deletion: Permanent deletion within 24 hours
- Opt-out: No sale of personal information
Special Cases
Legal Holds
Data may be retained beyond standard periods if:
- Legal obligation requires retention
- Dispute resolution in progress
- Regulatory investigation active
You will be notified of any legal holds.
Enterprise Customers
Custom retention policies available:
- Extended retention periods
- Immediate deletion options
- Custom backup schedules
- Dedicated storage regions
Contact sales for enterprise options.